Placing an order

Before you start

An account is required to place an order — guest checkout is not available. Your pricing depends on your account tier, so signing in ensures you see your correct prices.

Don’t have an account? Register here — you can also sign up with Google.

We currently ship to Northern Ireland and Great Britain only. For Ireland, visit electricalwholesaler.ie.

Step 1 — Add items to your cart

Browse by category or use the search bar to find products. On the product page, select a quantity and click Add to Cart.

Your cart is accessible from the icon at the top right of every page. You can update quantities or remove items at any time from the cart drawer or the Cart page.

Saving items for later: you can add products to a named list from any product page and move them to your cart when ready from your Lists page.

Step 2 — Review your cart

On the Cart page you can update quantities, remove items, and review your order before continuing.

Step 3 — Choose a delivery address

You must be signed in to proceed. On the Delivery page you can select a saved address or add a new one, and review your cart and shipping cost.

Shipping is free on orders over £60, otherwise £6.08 per parcel. See Shipping & Returns for full details.

Step 4 — Payment

On the payment page, review your items, address, and total, then enter your payment details.

A phone number is required at this step. If you have not added one to your account, you will be prompted to enter it before completing the order.

Your payment is processed securely. 3D Secure authentication is required for all transactions — your bank will ask you to verify the payment via your banking app or a one-time code. This is a security requirement applied to all UK card payments.

Accepted payment methods: Mastercard, Visa, Visa Electron, Google Pay.

See Payment Methods for more details.

After placing your order

Once payment is confirmed, you will receive an order confirmation email and your order will appear in your Order History.

When your order is dispatched, you will receive a shipping notification with your tracking details. Tracking is usually active within 24 hours.

Partial orders

If one or more items in your order turn out to be unavailable, we will contact you. Unavailable items are refunded and the rest of your order is dispatched as normal.

Need help?

Open a support ticket or email [email protected].